In my opinion, no greater restaurant chain exists than Chick-fil-a. I don’t eat fast food barely at all, but if I do it’s Chick-fil-a.
They’ve probably asked you the same question at the drive-in: “How may I serve you?” Just look at that question and its contrast with “Can I take your order?” like you would experience at a Wendy’s or a Taco Bell.
I’ve always been greeted with a smile at Chick-fil-a and a readiness to refill my sweet tea. This kind of service is just unmatchable. This morning, I was running behind and grabbed a chicken biscuit from them and once again, they delivered their best and helped get my morning off to a better start. On my way to work, I started thinking about Chick-fil-a and Christianity. (as I often think about random connections while driving down the interstate).
I really want to serve those I come in contact with every day and be genuine about it. To greet them with a smile, look them in the eyes, and say their name. I want to genuinely seek to meet their needs whatever they might be. And it’s my hope that when I’m gone, a lasting mark would be made and they would know when they see me again, that I am one who seeks to serve.
S. Truett Cathy, you had it right.
Tim Hawkins wrote a song about his obsession: